LETTER: Common courtesy of an apology
In the article you published, it was mentioned that Horsham District Council had apologised for the problems caused to myself and several others also trapped. I am keen to find out exactly who they have apologised to as I have had no contact from them whatsoever.
When I emailed yourselves, I copied in both Parking Services and the chairman of the council. The only response I have received is an automated reply from Parking Services telling me they would be in contact within ten working days. We are now past this time and I have heard nothing.
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Hide AdDo they suppose that telling a reporter they are sorry is enough? I am the council tax payer and the one who was inconvenienced for well over an hour and it would have been nice had they been polite enough to respond.
I don’t believe I was in anyway rude in the email I sent, although there may have been some underlying sarcasm.
Although I wasn’t expecting a fanfare to arrive at my door with balloons and banners, I would have thought it was common courtesy to at least send a brief email response. Clearly I was wrong.
KERRI HAWKINS
Englefield, Horsham